Effective Date: 29 August, 2025
Company Name: Milkyway Tours
At Milkyway Tours, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, book a tour, or use our services.
We may collect the following information when you interact with our website or services:
Personal Information: Name, email address, phone number, billing address, and payment details.
Booking Information: Travel dates, preferences, selected tours, and transfer details.
Technical Information: IP address, browser type, device information, and browsing activity through cookies.
Communication Records: Messages sent via email, contact forms, or live chat.
We use your personal data for the following purposes:
To process bookings and payments securely.
To provide confirmation emails, receipts, and travel details.
To personalize your travel experience and offer tailored recommendations.
To send promotional offers, newsletters, and updates (only if you opt-in).
To improve website performance, security, and user experience.
We value your trust and do not sell or trade your information. However, we may share limited data with:
Service Providers: Hotels, transport operators, or tour guides to fulfill bookings.
Payment Processors: PayPal and other gateways for secure transactions.
Legal Authorities: When required by law or to protect our rights.
Our website uses cookies to improve user experience, analyze traffic, and remember your preferences.
You can manage or disable cookies in your browser settings, but some features may not function properly.
We use SSL encryption and secure servers to protect your data.
Access to personal information is restricted to authorized staff only.
While we take strong measures, no method of transmission is 100% secure.
As a user, you have the right to:
Access the personal data we hold about you.
Request corrections or updates to your information.
Opt-out of marketing communications at any time.
Request deletion of your personal data (subject to legal obligations).
Our website may include links to third-party websites (e.g., blogs, travel partners). We are not responsible for the privacy practices of external sites.
Our services are not directed at children under the age of 13. We do not knowingly collect personal data from minors.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
If you have any questions about these Terms & Conditions, please contact us at:
📧 Email: info@milkywaytours.com
📞 Phone: +81 8095417174
📍 Address: Tokyo – Tokyo, Japan